Meet the Team

Avenue Consulting Ltd was established in 2000. The company is owned and run by its founders, Dr Neil Thompson and Dr Sue Thompson, both of whom are highly qualified and well-published professionals with a wealth of experience and expertise to draw upon. Neil and Sue continue to be the driving force behind the organisation, but they are ably supported by a team of first-rate associate consultants.

Dr Neil Thompson

Professional profile

Neil Thompson BA(Hons), CQSW, MBA, PhD, DLitt, QDR, FHEA, FCIPD, FRSA is the Managing Director of Avenue Consulting Ltd, offering training, consultancy, independent investigations, mediation and expert witness services. He has held full or honorary professorships at four UK universities and is currently visiting professor at Wrexham Glyndŵr University where he is involved in the MSc Advanced Practice in the Human Services online programme that is based around his published work. With many years’ experience of dealing with people and their problems in a health and social welfare context, Neil offers considerable expertise in organisational development, especially in workforce and leadership development, organisational problem solving, team building, service development and conflict resolution.

With a number of prestigious publications in the fields of stress and staff care, equality and diversity and human resource development, Neil Thompson is a nationally and internationally renowned author whose constructive and insightful approach to training and consultancy can bring considerable benefit to a wide range of organisations that rely on effective ‘people work’.

He has acted as a trainer and/or consultant to organisations in the public, private and voluntary sectors, as well as academic institutions, including the Open University. Between 2002 and 2004 he acted as a business adviser for the Welsh Development Agency’s SME Equality Project and has also served as a Business Mentor for Business Wales (part of the Welsh Government).

Neil is also qualified in mediation and alternative dispute resolution and can offer to act as a mediator in resolving disputes that would otherwise require litigation or other formal proceedings. Neil is particularly effective in dealing with complex, sensitive issues that need very careful and skilful handling.

He is able to operate with staff at all levels of an organisation, from support staff and basic grade practitioners through to senior management and board level. He has experience as a non-executive director of a company and as a member of the Board of Governors of a higher education institution. He has also worked extensively in the legal system as an expert witness.

Neil is an experienced and sought-after international conference speaker. He has presented at conferences and seminars in the UK, Ireland, Italy, Spain, Greece, the Netherlands, Norway, The Czech Republic, Turkey, Hong Kong, India, Canada, the United States and Australia. He has links with academics, practitioners and managers in numerous countries throughout the world.

Neil was the founding editor of the British Journal of Occupational Learning and was formerly the editor of the US-based international journal, Illness, Crisis & Loss. He now edits the free e-zine, THE humansolutions BULLETIN. Neil’s personal website and blog are at


Dr Sue Thompson

Professional Profile

Sue brings to Avenue Consulting experience and qualifications that equip her to play a part in dealing with, and advising on, a range of issues that involve people and their problems, although her focus within the team is more directly concerned with its publishing wing – Avenue Media Solutions – and in the general management of the company.

Running alongside her role within Avenue Consulting, Sue also has a long history of working with social work students and practitioners and voluntary sector employees as a mentor and assessor. Her role between 2001 and 2005 as an associate lecturer with the School of Health and Social Welfare at the Open University helped to keep her informed about the pressures faced by the health and social care workforce in particular. Sue has written or co-written a number of books and learning resources on issues related to working with people. She has a PhD based on research into the role reciprocity plays in the care and well-being of dependent older people.


Dr Jason Powell

Professional Profile

Jason L. Powell MA, PhD, FRSA is a Senior Associate Consultant. He has interests in ageing, social medicine, crime and social justice, health and social care, China and critical success factors of infrastructure in voluntary and community organisations. He has a deep interest in qualitative research; in particular, narrative research and the power of human stories to shape social change. He also has interests in person-centred care. He has acquired over 40 research grants from the UK, EU and Asia, totalling almost £5,000,000, mainly on social aspects of ageing, care and social justice.

He has published his research globally, with almost 500 professional and interdisciplinary publications: The British Journal of Healthcare Management; International Nursing Review; Journal of Health Politics, Policy and Law; The Journal of Applied Gerontology; The Scandinavian Journal of Caring Sciences; and The Canadian Journal of Sociology. He has 65 academic books including Social Theory and Aging (2005) that was part of Charles Lemert’s distinguished ‘New Social Formations’ book series at Rowman and Littlefield.

He has served on over 100+ editorial boards worldwide, such as the Journal of Comparative Social Welfare, Journal of Care Services Management; Educational Gerontology and the Journal of Gerontological Social Work. He is currently Editor-in-Chief of the US-based international journal, Illness, Crisis & Loss for Sage publishers in New York and Associate Editor of The Canadian Journal of Sociology. He is Series Editor for Springer publishers on International Social Policy and International Aging in the US. Formerly, he won the ‘Highly Commended Article of Year’ award, The International Journal of Sociology & Social Policy. He is also a previous winner of The Stanley Peace Scholarship by Sefton Local Education Authority.

He currently teaches at the University of Chester. He has held Professorships at Coventry University (and Assoc Dean), MMU and UCLan (and Head of Social Sciences) and a Readership (and Assoc Dean) at University of Liverpool. He holds an Honorary Professorship at the University of Tasmania. He holds a Fellowship at The Critical Institute. He has held Visiting Professorships across the world and Visiting/Honorary Research Fellowships notably from the University of Oxford and the University of Liverpool and was invited as Visiting Scholar at The Harvard Medical School. He was nominated and elected to Fellow of The Royal Society of Arts because of the impact of his research on ageing. He recently gave a keynote speech by invitation from The European Commission on Ageing and ICT and was keynote speaker on the EU Horizon 2020 research agenda.


Anna Thompson

Anna makes an important contribution to the work of Avenue Consulting, especially in relation to Avenue Media Solutions’ editorial needs. As a qualified copyeditor and proofreader, Anna is well placed to provide high-quality editorial and typesetting services.  She also acts as the company’s finance officer and provides general administrative support to the Directors. She has a BA (Hons) in Media and Business Studies. She is a Welsh speaker and, outside of work, her main interests are football and photography.